What’s New in My Account?

Beginning in January 2024, SCE will be rolling out a new and improved My Account experience. Customers will be upgraded to the new design based on their account type. In this help article, we will walk through the new navigation and features that have been implemented, designed to make it simpler than ever to manage your account.

• My Account – Personalized dashboard providing quick access to view your account balance, make a payment, billing history and more. 
• Usage - View hourly, daily and monthly graphs to monitor your energy consumption. 
• Settings - Manage billing preferences, payment methods, notifications & contact information.

Selecting “More” from the navigation will display additional menu items:

• Start or Stop Service 
• Access Data Sharing and Download 
• Access Energy Manager and Mobile Home Park
• Report an Outage 
• View an Outage Map

• Visualize Your Usage: With the Usage Comparison feature, you can easily visualize your energy consumption. This is presented in an intuitive chart format, making it simple to grasp your usage trends. 
• Compare Periods: The tool allows you to compare your recently billed usage with historical data. This means you can see how your consumption has changed over time, comparing your most recent bill with the same time last year or month.
• Identify Trends: By comparing your energy usage, you can quickly identify trends and patterns. This insight can help you adjust your consumption habits to save energy costs.

The Usage Comparison feature is a valuable tool for our customers, providing insights that can lead to better energy management and cost savings. It's just one of the ways we're committed to enhancing your experience with our services.

Projected Next Bill 
 

Stay prepared and in control. The Projected Next Bill module shares an estimate of your upcoming bill based on your usage, helping you plan with ease. If desired, set seasonal spending goals and monitor your progress using the feature. Clicking “View Current Usage” will allow you to view daily and hourly graphs for the electricity you have used since your last billing cycle.