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Our response to COVID-19

Submitted by Sateesh on

We’ve made some changes due to COVID-19, including suspending service disconnections for residential and small business customers for nonpayment and only continuing critical work needed to protect public safety and reduce the risk of wildfires. If you have recently lost your job, even if you are receiving unemployment benefits, you may qualify for a reduced energy rate through our CARE or FERA programs.

Help with Financial Challenges and Payments

Submitted by Lawrence Hoi Yip on

To help with financial challenges due to COVID-19, we are temporarily suspending disconnections for customers unable to pay their bill. Some Authorized Payment Agencies may close or provide intermittent service. We will waive late payment charges if this affects your ability to make a timely payment. If you need help, visit sce.com/billhelp