Where can I find my Customer Account Number?
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Important: Beginning in January 2024, SCE will be rolling out a new and improved My Account experience. Customers will be upgraded to the new dashboard based on their account type. Our Help Center articles now provide instructions for both experiences.
Where to Find Your Customer Account Number
You can view your Customer Account Number and Service Account Number in the "Services" section of My Account. It is located on the top left portion on your bill statement.
If your dashboard has been updated to the New My Account experience, you can click “View My Account Details” to view your Customer Account Number and Service Account Number.
Different account numbers are used to manage different information for your account. These numbers include your:
- Customer Account Number: Your Customer Account Number begins with the number 4, 5, 6, or 7, no dashes, and then 11 digits, like this: 400000000000, 500000000000, etc. This number is tied to your billing information and mailing address, and is used to issue statements, payments, debits, and credits. You should reference this number when you call our Customer Support team or make a payment.
- Service Account Number: Your Service Account Number begins with the number 8, no dashes, and then 9 digits, like this: 8000000000. This number is tied to your service address where your meter is and helps us track your usage information and calculations. You’ll need your Service Account Number to apply for SCE rates or programs like CARE, FERA, and Medical Baseline.