Residential Rate Plans

What is a Multifamily Residential Rate Plan?

Balance & Bills

Can I change my bill's due date?

General

I may have a Radio/Television Interference (RTVI) Problem. What should I do?
How do I report an outage?

Frequently Asked Questions

I live on Catalina Island. Can I submit my service request using the Move Center?

Critical Facilities and Critical Infrastructure

How often should I review and update my Emergency Alert contact information?
How can I review my Emergency Alert contact information?

Types of Outages

What is a Maintenance Outage?

Additional Resources

Am I eligible for the Critical Care Backup Battery Program?

Community Choice Aggregator (CCA)

What is a Community Choice Aggregator (CCA)?

Understand Your Bill

How do I view or download past bills?
Why has my bill increased?

Registering Your Account

What if My Account is already registered with another email address?

Solar Billing Plan (SBP)

Solar Billing Plan - FAQs

Net Energy Metering (NEM)

Understand Your NEM Bill