What is the grace period if my payment is late?

Your bill is due and payable on the date the bill was generated and is considered past due if not paid within 19 days. Your service will remain active up to the date your next bill is due, but we disconnect service if payment isn’t received by that next due date.

Log in to My Account to view your balance and due dates for each of your accounts.

Need more time to pay?

If you're an eligible residential customer and need some additional time to pay your bill, you can request a payment arrangement before your payment(s) is due.