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Keeping Bills Manageable
SCE’s Commitment to Customers
Continually seeking innovative ways to get more work done at less cost to you; running our business to get the most productivity out of each dollar; that’s the commitment SCE makes to the residents, businesses and communities in our service area who depend on us 24/7 to safely deliver, reliable, affordable and clean energy.
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SCE is working to lower your energy bills
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- SCE has issued bonds to finance some of the costs of its wildfire mitigation efforts; this saves customers $1.05 billion over the life of the transactions.
- Wildfire insurance is expensive and SCE is moving to a self-insurance model for wildfire liability risk to reduce excessive costs; this is expected to save customers about $160 million annually.
- In the CPUC’s current fixed charge proceeding, the most recent proposal from SCE and other California utilities would lower energy costs for all residential customers by 26%; it would also reduce the average electric bill for customers enrolled in income-qualified programs like CARE and FERA by up to 18%.
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Here are ways SCE provides help to customers
facing challenges with their energy bills
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Rate Options
Providing you with more control over your bills with rate plan options for homes and businesses, including Time-of-Use plans that reward you with lower rates when you shift energy use away from peak hours.
Assistance Options
Offering a range of options to support you, including payment extensions and monthly installment plans for past-due balances. Income-qualified customers can apply for one-time grants, debt forgiveness and new energy-efficient appliances at low or no cost.
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Demand Response
Energy-saving programs such as the Smart Energy Program, Power Saver Rewards and Summer Discount Program reward customers with bill credits for reducing electricity usage when the demand for energy is high.
Rebates and Incentives
Get discounts or money back when purchasing smart thermostats and other products that help reduce energy usage, which in turn helps lower monthly bills.
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Where Your Money Goes
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The California Public Utilities Commission must approve all rates charged by investor-owned utilities like SCE after a thorough review. Rates are set through a transparent process of proceedings with the commission and includes public input and participation.
Lower Household Energy Costs
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Widespread electrification will provide environmental and financial benefits for customers, including lower annual household energy costs.
Total Household Energy Expenses
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State Regulators, Utilities & the Public Working Together
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Rates are set through a transparent process of proceedings with the California Public Utilities Commission, the body that regulates SCE and other investor-owned electric utilities in the state. It includes public input and participation, and all investor-owned utilities use this same process.
To keep rates affordable and fair, we constantly balance the need to modernize our infrastructure to support reliability with the need to meet state policy requirements regarding such issues as renewable energy. We do that by working with local, state, and federal officials on an ongoing basis, and by keeping you informed throughout.
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