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Our interactive Outage Map helps you quickly determine if your service address is affected by an outage, including when an outage is scheduled to start or estimated to end.You can also sign up to receive alerts, get tips that help you and your family stay safe during an outage, and quickly connect to important resources and support programs should you require additional assistance during an outage emergency.
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High Usage Charge

High Usage Charge

As of June 1, 2023, High Usage Charge will no longer be applied to Tiered Rate Plans. The High Usage Charge label will continue to appear on your bill through 2024, but the rate will be the same as the Tier 2 rate.

Energy usage allowance for Tier 1 is 33 cents per kWh up to Baseline Allocation, Tier 2 is 42 cents per kWh from >100% of Baseline Allocation, and 42 cents per kWh >100% of Baseline Allocation.

Every household is provided with a baseline allocation or set amount of kWh of electricity each period – charged at a lower price than energy used above the baseline amount. This reflects the amount of electricity needed to cover your basic energy needs, like lighting, cooking, heating and refrigeration. This varies based on your location.

*The High Usage Rate no longer applies for Medical Baseline users on the Standard Residential rate plan after June 1, 2023. Medical Baseline customers receive an additional 16.5 kWh allocation per day in addition to their applicable seasonal baseline for the necessary operation of life-support devices and equipment.

How to Avoid High Bills

We offer a variety of tools and online resources to help you manage your energy use and avoid high bills. There may also be better rate options for you. Learn more about rate options.

A Time-of-Use (TOU) rate may be a better option to help you save on your energy bill since it does not have a High Usage Charge. Learn more about rate options.

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Whether you want to supplement the electricity we provide to you, adopt a greener lifestyle or offset the likelihood of a High Usage Charge, you have options for generating your own electricity. We have the information and resources to help you get started, find more information at Net Energy Metering or Make your Own Power.

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To get the most value for your energy dollar, try one or more of these tips:

  • Replace your incandescent light bulbs with more efficient LEDs.
  • Use power strips and turn them off when equipment is not in use.
  • Unplug electronic devices and chargers when not in use.
  • Consider installing solar panels to produce some or all of your home's electricity.


For more energy-saving tips, visit our Home Energy Guide.

Home Energy Survey

Our Energy Advisor is an online survey that gives you customized savings recommendations. Plus, find out what uses the most energy in your home so you can maximize on your savings. To get started, simply log in and find the Home Energy Advisor.

High Usage Charge FAQ

The baseline allowance reflects the amount of electricity needed to cover an essential portion of the energy you use, like lighting, cooking, heating and refrigeration for your area or baseline zone. Your monthly baseline allowance is provided on your billing statement.
 

About Baseline (Tier 1)

If you are part of our Residential Tiered Plan, your monthly billing period begins in Tier 1. The amount of electricity allocated to Tier 1 is considered the “baseline allocation,” and reflects the amount of electricity, measured in kWh, needed to cover an essential portion of the energy you use, like lighting, cooking, heating and refrigeration. Every household is provided with a baseline allocation or set amount of kWh of electricity each period – charged at a lower price than energy used above the baseline amount. Learn More >

This baseline allocation is established by the California Public Utilities Commission (CPUC) and is based on where you live, the season (winter or summer), and whether your home is “all electric” or uses both electricity and gas. For more information or visit our FAQ's.

Refer to this baseline region map to find which baseline region your home is in, and then reference the chart below. This chart reflects the nine baseline regions within our 55,000 square mile service territory and the daily baseline allocation for Tier 1.

Your Bill Has Changed

As with your other energy charges, you will see the High Usage Charge split between Delivery and Generation charges. For Community Choice Aggregation (CCA) customers, the High Usage Charge will appear only under the Delivery charges.

The image below provides an example of how the High Usage Charge will continue to appear on your bill through 2024. However, kilowatt per hour is set the same as Tier 2 as of June 1, 2023. As with your other energy charges, you will see the High Usage Charge split between Delivery and Generation charges.*

Example of how the High Usage Charge will appear on your bill
Example of High Usage Charge applied

*For Community Choice Aggregation (CCA) customers, the High Usage Charge will appear only under the Delivery charges.

High Usage Verification is required for all CARE household identified as exceeding 400% of their monthly electricity baseline allowance. For more information on completing the verification process, please visit sce.com/verify.