Customer-specific information is confidential and can only be provided to a CCA after SCE has received a signed Community Choice Aggregator Non-Disclosure Agreement (Form 14-769) and a signed Community Choice Aggregation Declaration (Form 14-770) A CCA must have an Implementation Plan on file with the CPUC prior to the release by SCE of residential customer-specific information.
A CCA can also request non-confidential information subject to the 15/15 Rule adopted by the Commission as part of the Direct Access (DA) Proceeding on the protection of customer confidentiality. As explained in Schedule CCA-INFO: Community Choice Aggregation – Information Fees, the 15/15 Rule requires that any aggregated customer information provided by SCE be made up of at least 15 customers and a single customer’s load must be less than 15% of an assigned category. If the number of customers contained within the compiled data is below 15, or if a single customer’s load is equal to or greater than 15% of the total data, categories must be combined before the information is released. The Rule further requires that if the 15/15 Rule is triggered for a second time after the data has been screened once already using the 15/15 Rule, the customer will be excluded from the information being provided.
For additional detail on information provided at no charge vs. for a fee, please reference Schedule CCA-INFO Community Choice Aggregation – Information Fees.