ST Broken Link 005 :
Test Broken Links - 2 in sce.com website 5Test Broken Links - 2 in sce.com website - 119Test Broken Links - 2 in sce.com website - 120
APA Banner test :
Our Authorized Payment Agencies will be changing on 8/16/2024. This will give you access to more payment locations.

Repair Outage

Class name
left-box-content
Expose as Block
No
Class name
sce-ot-main-title
Expose as Block
No

What Is a Repair Outage?

Unexpected events give rise to repair outages. Whether it’s a car crashing into a utility pole, high temperatures causing energy demand to overload power lines and transformers, severe weather, earthquakes, or something as simple as a metallic balloon caught in a line, an outage may occur. Whatever the cause, preparation helps your family stay safe and comfortable while we restore your power as quickly and safely as possible.

Visit our Outage Map to see if power in your neighborhood is shut off due to a repair outage.

Repair Outage
Expose as Block
No
Add Horizontal line
Off

Common Repair Outage Causes

  • Traffic accidents: Power lines can be damaged when cars crash into utility poles
  • High temperatures: Heavy use of air conditioning can overload power lines and transformers
  • Severe weather: Heavy rains or high winds can damage power lines
  • Natural disasters: Earthquakes and fires can damage power equipment and networks
  • Metallic balloon Outages: Incidents have nearly doubled within the last five years
Class name
sce-ot-list sce-header-center wpo-header-22
Expose as Block
No

The Dos and Don’ts of Repair Outages

Class name
sce-header-center-desc
Expose as Block
No

We continually work to improve our response and restoration times during outages. Our grid modernization efforts help us react, communicate, and restore power as quickly as possible, but when a power outage occurs safety is our top concern, and should be yours too.

Class name
sce-ot-preparation
Expose as Block
No
Rest Assured

Rest Assured

The time it takes to restore power after an outage may vary, depending on the extent of damage. But be assured that our crews are on the job, and when power is restored our online Outage Map will reflect it.

Never Go Near a Downed Power Line

Never Go Near a Downed Power Line

Stay away from pooled water, and do not touch anything in contact with the wire or water.

Expose as Block
No
Add Horizontal line
Off

Preparing for a Repair Outage

A little preparation can keep your family safe and comfortable during a repair outage. A good start is to register at sce.com/outagealerts to receive text outage alerts. You may also choose to be notified by email or automated phone call. Stay informed by visiting our online Outage Center at sce.com/outage.

Class name
sce-ot-preparation sce-para-typ-1
Expose as Block
No
Preparing for a Repair Outage
  • Place flashlights in handy locations and test them regularly to ensure they’re in working order. Keep a supply of fresh batteries.
  • Save important phone numbers (fire department, police, hospital) near the phone and on your mobile device.
  • Have alternative charging methods available for mobile phones.
  • Learn how to manually open any automatic doors, gates, and security access entrances, including those requiring card access.
  • Keep refrigerated units and freezer doors closed to help keep food cool.
Customer Resources and Support

Customer Resources and Support

During a power outage, your safety is our top priority. Follow the link below for programs and services that can help you prepare for a Public Safety Power Shutoff.

Learn More
Class name
csrp-weather-backtotop
Expose as Block
No